Frequently Asked Questions

What are the rates for your services?

All of our pricing can be found on our services page. Keep an eye on our social media for upcoming promos!

How many Botox injections will I need?

Your treatment will be customized to your specific needs. Our Nurse Injector will determine the exact amount during your consultation with our Medical Director. 

Why do you offer flat rates instead of per-unit pricing?

We like to be completely transparent and offer a flate rate to our clients so that there are no surprises in regards to price. Every client has different needs and will require a different treatment plan that we can price fairly for all. 

Do I have to make a separate appointment for a consultation? 

Every appointment includes a consultation prior to the procedure being performed. If you are unsure about the appointment but want to book a standalone consultation there is a $40 consultation fee. If you decide to go through with the appointment, your consultation is free (the $40 will be deducted from the price of your service).

Can I bring a friend?

Our space is extremely small. However, if you need someone there for support we can allow for a plus one.  

What types of payment do you accept?

We accept credit, debit and cash.

What is your refund policy?

Due to the nature of our services we do not provide refunds. As professionals we stand by our services and strive to satisfy every client. Upon signing consent forms and receiving a performed service you assume responsibility for your purchase. 

How can I pay My appointment deposit?

We accept credit card or e-transfer payment for an appointment deposit. 

What is your cancellation policy?

We require a full 48 hours to cancel. If you fail to contact us to cancel or reschedule your appointment your deposit will be forfeited. We do understand special circumstances arise and will make exceptions on a case by case basis. No show appointments will forfeit their deposit.

Do you pierce children's ears?

Yes, we do! At a minimum they must have their 2 month vaccine.